Record the signs and locations
Report mud tubes, damaged timber, discarded wings, hollow-sounding wood and the rooms or outdoor areas involved. Photographs can help triage the enquiry, but they do not replace an on-site assessment.
Termite signs need a property-specific assessment because the source, building construction and extent of damage affect the appropriate response.

Choose your location, home size and the pests you’ve noticed. See the total before choosing a visit.
For a business, institution or specialist work, tell us about your premises for a tailored scope.
Report mud tubes, damaged timber, discarded wings, hollow-sounding wood and the rooms or outdoor areas involved. Photographs can help triage the enquiry, but they do not replace an on-site assessment.
Explain the type and age of the structure, recent renovations, moisture problems, timber in contact with soil and any previous termite work. These details help define the inspection area.
Ask what evidence supports the identification and which areas the proposed service covers. Structural damage or moisture defects may also require an appropriate building professional.
Request written preparation, treatment boundaries, access requirements and follow-up. Discuss drainage, stored timber, soil contact and other conditions that may need ongoing property maintenance.
Tell us about your space and what matters to you. We’ll shape the next step around your needs, with clear advice and thoughtful attention.
Choose a day that suits you.
Mon–Sat · Arrival times are in East Africa Time.
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Our team has your location, selected pests and contact details, ready for your visit.
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